Hosting Money Back Guarantee
All of our Web Hosting Plans come with a 15 day Money Back Guarantee. Offer excludes Domain Registration.
15-Day Money Back Guarantee
Alva Computers offers an unconditional 15-day money back guarantee that covers cancellations on shared hosting, reseller hosting and VPS hosting made during the first 15 days of service, due to the inability to deliver satisfactory services. As a part of our strive to achieve industry leading customer satisfaction, the customer will be refunded all hosting charges made to their credit card minus any setup fees, domain name or add-on costs which are non-refundable. The guarantee does not apply to accounts with non-use, misuse, and/or abuse of this agreement. Domain name registrations & dedicated servers are also non-refundable. Domain Names transferred to our service incur an additional year of registration and therefore are considered a domain registration. Domain registration fees are $24.95/yr. Domain names of customers which leave our hosting service will be refunded the package price total less the domain registration fee if the customer leaves Alva Computers hosting service within the 15 day money back guarantee. Any questions regarding the 15-day money back guarantee should be forwarded to firstname.lastname@example.org